Privacy Policy

1. Collect and uses of personal data

The current Privacy Policy covers the online and offline data collect, including the personal data that we could collect through different canals such as websites, social networks, contacts with customers and events (tradeshows, etc).


Gerflor collects and process all the data that you communicate to it via its website or by other ways especially your name, first name, address, email address, phone number, and if you intervene in a professional setting, the name of your society and the position you occupy.


When your personal data are required, you will be informed of the optional or mandatory nature of such data by the sign *.

 

Gerflor will be able to use these collected data for the following purposes:

 

  • For customer service: Gerflor processes your personal data in order to provide a customer support, especially for answer your questions.
  • For contests and other promotions: with your consent (when required), Gerflor will be able to use your personal data for contact your by email, SMS, phone or letter concerning the products and services that might interest you (marketing communications, promotions, etc.).
  • For the use of statistical studies: Gerflor will be able to process your personal data for statistical purposes (marketing studies, satisfaction surveys, etc.),
  • For administrative purposes linked with security and the Gerflor systems access, platforms, secure websites or applications,
  • For all other legitimate business purposes.

 

2. Disclosure / communication of your personal data

Gerflor will be able to disclose your personal data to any entity in the Gerflor Group and, where appropriate, to subcontractors, located in and out the Europe Economic Area (“EEA“), for performing certain tasks related to the objectives described above. The collected data will not be sold, rented or disclosed to other third parties.


Gerflor may be constrained to disclose your personal data in order to comply with any law or regulation in force or to answer any request from judicial and administrative authorities.

 

3. Security of the collected personal data

Gerflor ensure your data is treated securely and confidentially and take the necessary technical and organisational measures to avoid improper or accidental disclosure, use, access, loss, alteration and deletion of your personal data.

 

Gerflor implements secure data systems that comply with the standards in force. Only Gerflor or its subcontractors who need to access your personal data in order to execute a task or a specific function for the purposes set out herein are authorised to access such data. Moreover, all the Gerflor employees and its subcontractors are linked by confidentiality commitments.

 

Assuming a transfer of your personal data to a country outside the Europe Economic Area, rules ensuring the protection and security of this data have been put in place, such as : 

 

A personal data transfer to a Gerflor entity or Gerflor subcontractor located in a country offering an adequate level of protection by a decision of the European Commission.


A data transfer framed by the standard contractual clauses established by the European Commission.

 

4. Duration of conservation

Gerflor undertakes to keep your personal data for the strictly necessary period for the treatments described above, within the limits set by law and in accordance with its legal and regulatory obligations.

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